Career Areas

Claims

At BITCO, our claims professionals have developed a reputation of exemplary service by investigating and processing claims fairly and efficiently. All positions in the Claims Department require good communication skills, the ability to make timely, effective business decisions, and some overnight travel. Claims professionals also consult with customers, experts, and legal counsel. Claims Representatives in our branch office locations are supported by our experienced Home Office Claims Department.

Information Technology

The Information Technology (IT) Department and staff is critical for corporate success and is centrally located in our Davenport, Iowa, Home Office. Working in a team setting, the IT Department strives to progress in today's environment by evaluating, developing and implementing new processes and procedures utilizing new and innovative technology. We offer employment opportunities for experienced IT professionals, as well as entry level positions with growth potential.

Premium Audit

BITCO Premium Auditors help determine that the proper premium is charged for policies by visiting customer locations to evaluate and audit customer records. Billing is prepared by the home office once the audit process is complete. Requirements for auditor positions include, but are not limited to, excellent communication skills, the ability to work independently, regular overnight travel within an assigned territory, and the ability to offer exceptional customer service.

Risk Control

Risk Control Consultants visit customers at their business and job site locations to evaluate loss exposures. After reviewing the business, Risk Control Consultants share their evaluations with BITCO underwriters, and assist customers in developing and enhancing their safety practices and policies through recommended solutions to management. Risk Control Supervisors provide guidance and support to the risk control staff. All risk control positions require good communication and problem solving abilities along with exceptional customer service skills. Regular overnight travel is an inherent customer service aspect of all risk control positions.

Support Services

BITCO specializes in Workers' Compensation, General Liability, Commercial Automobile and Commercial Property Lines for selected businesses and industries at the core of the American economy. In our branch office locations, underwriters work closely with independent insurance agents to select our customers and determine policy pricing and conditions. Effective communication, analytical and negotiation skills, along with the ability to make sound business decisions allow our underwriters to provide exceptional customer service promptly and efficiently with professional responses to our agents and customers. Administrative and technical support are provided by the experienced Home Office Underwriting Department.

There are currently no positions available in Support Services

Underwriting

BITCO underwrites workers compensation, general liability, commercial automobile and commercial property lines for selected business and industry at the core of the American economy. Underwriters in BITCO's branch offices work directly with independent insurance agents to select our customers and to determine policy conditions and pricing. Administrative and technical support are provided by home office underwriting.

Underwriting Trainee

Our Commercial Lines Underwriter Trainee program is designed for candidates that have obtained a Bachelor's Degree from an accredited college or university, in Business, Insurance/Risk Management, or Finance. Training begins in the Davenport, Iowa, Home Office where trainees learn basic underwriting principles, and valuable customer knowledge while working with our specialized niche market programs. Trainees experience the complete cycle of commercial lines underwriting via interaction with our team of professionals from underwriting, claims, risk control and premium audit. After approximately 4-8 months of Home Office Training, the trainee is relocated to one of our 14 branch office locations throughout the United States. The program continues with on-the-job training in the branch office setting where our branch office underwriting staff mentor the trainee to develop into a commercial lines underwriter.