Employee Opportunities

Job Title Claims Representative - Senior
Location Des Moines, Iowa
Career Area Claims
Job Description
Position Summary –
With minimal supervision, claims representatives are expected to accurately and efficiently assess claim coverage; liability and legal issues. The claims representative also investigates, evaluates, and through various means, achieves resolution of all assigned claims, including the more complex claims. Claims representatives are expected to maintain good customer relations, and working relations with co-workers and other company personnel. Substantial independent action is required.

The qualified candidate will have 5 or more years of experience in the following areas:
Coverage Review – interpreting policies, agreements and disclaimers
 Claims Investigation – Statements, authorizations, retention of qualified experts and counsel
 Claims Administration – Reports, review reserves, compliance knowledge of laws and procedures
 Claims Settlement – Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary
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